:root{--bg:#0a0e1a;--surface:#0f1524;--surface-2:#131b30;--border:#1e2740;--text:#e8eaf0;--muted:#8b93a7;--muted-2:#5a6478;--accent:#b3122e;--green:#2f9e5b;--amber:#c98a1f}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);font-family:"Source Sans 3",sans-serif}a{color:inherit;text-decoration:none}button{font-family:inherit;cursor:pointer}.loading-screen{display:flex;align-items:center;justify-content:center;height:100vh;color:var(--muted)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.login-card{width:100%;max-width:420px;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:40px 36px}.brand{display:flex;flex-direction:column;align-items:center;gap:14px;margin-bottom:26px}.brand span{font-family:Sora;font-weight:700;font-size:1.05rem}.brand small{font-family:IBM Plex Mono;font-size:.7rem;color:var(--muted-2);letter-spacing:.1em}.tab-switch{display:flex;border:1px solid var(--border);border-radius:8px;overflow:hidden;margin-bottom:26px}.tab-switch button{flex:1;padding:10px;background:var(--surface);color:var(--muted);border:none;font-size:.88rem;font-weight:500}.tab-switch button.active{background:var(--accent);color:#fff}.field{margin-bottom:18px}.field label{display:block;font-size:.82rem;color:var(--muted);margin-bottom:7px;font-weight:500}input,textarea,select{width:100%;padding:11px 13px;background:var(--surface-2);border:1px solid var(--border);border-radius:6px;color:var(--text);font-size:.92rem;font-family:inherit}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent)}textarea{min-height:80px;resize:vertical}.submit,.btn-primary{width:100%;padding:12px;background:var(--accent);color:#fff;border:none;border-radius:6px;font-size:.92rem;font-weight:600;cursor:pointer}.btn-primary{width:auto;padding:9px 18px}.submit:hover,.btn-primary:hover{background:#8f0e25}.btn-ghost{background:transparent;border:1px solid var(--border);color:var(--muted);padding:8px 14px;border-radius:6px;cursor:pointer}.btn-ghost:hover{color:var(--text);border-color:var(--muted-2)}.error{color:#e0576e;font-size:.85rem;margin:10px 0}.dashboard{min-height:100vh}.topbar{display:flex;align-items:center;justify-content:space-between;padding:16px 32px;border-bottom:1px solid var(--border);background:var(--surface)}.brand-small{display:flex;align-items:center;gap:10px;font-family:Sora;font-weight:700;font-size:.9rem}.user-chip{display:flex;align-items:center;gap:14px;font-size:.88rem;color:var(--muted)}.tabs{display:flex;gap:4px;padding:0 32px;background:var(--surface);border-bottom:1px solid var(--border)}.tab{background:none;border:none;color:var(--muted);padding:14px 18px;font-size:.9rem;font-weight:500;cursor:pointer;border-bottom:2px solid transparent}.tab:hover{color:var(--text)}.tab.active{color:var(--text);border-bottom-color:var(--accent)}.content{padding:32px;max-width:1100px;margin:0 auto}.section-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.section-title h2{font-family:Sora;font-size:1.15rem}.new-ticket-form{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:24px}table{width:100%;border-collapse:collapse;font-size:.9rem;background:var(--surface);border:1px solid var(--border);border-radius:10px;overflow:hidden}th{text-align:left;color:var(--muted-2);font-weight:500;font-size:.75rem;text-transform:uppercase;letter-spacing:.05em;padding:14px 16px;border-bottom:1px solid var(--border)}td{padding:14px 16px;border-bottom:1px solid var(--border)}tr:last-child td{border-bottom:none}.status-pill{display:inline-block;padding:4px 10px;border-radius:20px;font-size:.78rem;font-weight:500}.status-pill.due{background:#c98a1f1f;color:var(--amber)}.status-pill.paid{background:#2f9e5b1f;color:var(--green)}.status-pill.delay{background:#b3122e38;color:#ff5c74;font-weight:700}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:18px;margin-bottom:24px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:22px;text-align:left;cursor:pointer;font-family:inherit;transition:border-color .15s,transform .15s}.stat-card:hover{border-color:var(--accent);transform:translateY(-2px)}.stat-card .label{font-family:IBM Plex Mono;font-size:.7rem;color:var(--muted-2);letter-spacing:.06em;margin-bottom:10px}.stat-card .value{font-family:Sora;font-size:1.8rem;font-weight:700;color:var(--text)}.stat-card .stat-sub{font-size:.76rem;color:var(--muted);margin-top:6px}.panel-notice{background:#c98a1f1a;border:1px solid rgba(201,138,31,.3);color:#e0b84d;padding:14px 18px;border-radius:8px;font-size:.9rem}@media (max-width:900px){.stats-grid{grid-template-columns:repeat(2,1fr)}}